Experience Expert – Mulberry HOF

CONTRACT: Permanent / Part-Time


Now recruiting an Experience Expert


To be an Experience Expert you need to establish truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customize each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.

This is a permanent part- time 12-hour position within our House of Fraser concession.

Must be Flexible working Nights and Weekends


What we need from you:

You will always be customer focused:

  • Create a welcoming and fun environment for your customers and team.
  • Be committed to delivering an engaging customer experience in your store.
  • Develop and maintain key customer relationships using instore CRM tools to support you.
  • Be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.

You will be responsible:

  • You will be curious about the business and willing to share your ideas.
  • You will enjoy working as part of a team and nurture relationships with your colleagues.
  • You will deliver operational excellence showing respect and consideration for people, product and your environment.


What we will do for you:

  • Competitive basic salary
  • Bonus
  • An enviable staff discount and exclusive access to staff sales
  • Pension Contributions & Life Assurance
  • Training and opportunities to develop

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.


Apply Online at Mulberry.com/careers Or search Mulberry Belfast on indeed to Apply


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