GUCCI – Business Manager

CONTRACT: Permanent / Full-Time



The Business managers will have ultimate responsibility for delivering an overall sales objective as well as
ensuring excellence of execution for their account. Accountability for managing and motivating their team.


• Provides quality Actionable Insight to area manager
• Is a master of knowledge on account
• Establish and maintain strong, effective relationships with key stakeholders
• Lives beauty – Deep understanding for the industry and luxury brands
• Executional excellence – Uncompromising focus on standards, attention to detail and protecting
brand equity
• Ownership – Accountability as if your name was on the door
• Leads by example being a role model for the team in their store
• Relentless and tenacious – always striving for the extra sale.
• Share and re-apply – Willing to learn from others and share success
• Collaborates easily with others and adapts to different working styles
• Able to effectively listen, influence and persuade
• Maximizes time and manages team productively
• Adapts to changing priorities as needed is flexible and accountable
• Empowered to use initiative
• Is resilient and adapts to new challenges
• Actively takes charge of self-development and performance growth
• For beauty brands – A proven experience in beauty with a high level of make-up artistry


Sales and Customer Service
• Coach and motivate the team to achieve monthly sales targets
• Maintain company benchmarks on ASP, Sales Mix and Split
• Fairly manage distribution of targets to team, daily, weekly, monthly
• Deliver Coty’s customer service ceremony with every customer
• Build relationships with customers to influence and sell
• Consistently upsell
• For beauty brands – Perform Make-Up and skin consultations to drive sales and brand loyalty

Excellence of Execution
• Lead by example be a brand ambassador, protecting the equity for Coty brands
• Keep updated on and encourage team to We Live Beauty and mandatory Coty Academy
• Be fully aware of all company and retailer initiatives relevant to your account
• Follow all company merchandising guidelines on both permanent and promotional space
• Accurately complete month end, payroll & feedback within set guidelines and time limits
• Commercial awareness – Coty business performance, competitor activity and market share
• Plan and execute customer eventing ensuring brand equity
• Adhere to Company uniform and grooming guidelines and ensure the team do so

• Work within the retailer Code of Conduct guidelines and KPIs at all times
• Escalate any issues to Area Manager

Team working
• Strong working relationships with the Coty in store team
• Manage and welcome agency staff as part of the team
• Develop effective working relationship with mobile consultants
• Grow networks with the wider Coty team within your area
• Maintain excellent communication with the Area Manager
• Develop and maintain relationships with retailer staff and management
• Be available for ad-hoc mentoring new managers to the business

Technical Processes
• Use of ipad for email, reporting and VM guidelines
• Control of ipad and Coty passwords for self and team
• Use of MCT – Holidays, sickness, payslips. Ensure use by your team.


To apply, please email:

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