Lunn's: Sales Professional

How to Apply

Hours of Work:

• Full Time: 5 days per week, 37. 5 standard hours (typically 08.30am-17.30 or equivalent on late nights) Monday - Sunday with rotating days off.

• There may also be a requirement, on occasions to work additional hours as per business needs.

Role Purpose:

Sell luxury jewellery and watches across the Lunn’s store brands, including, Lunn’s Portfolio of Fine Diamonds, Rolex, TAG Heuer & Tudor through exceptional customer service within a high-quality retail environment ensuring that set targets are achieved.

Area of Responsibility: Being a Brand Ambassador

• Immerse yourself in our Lunn’s store environment, whilst being an ambassador for the brands ensuring each client gets exactly what they are looking for.

• Keep up to date with new brand products, models, and training to ensure that you are an expert in Brand knowledge.
• As a team member contribute positively to the team environment and Lunn’s values and ethos.
• Educate and build your clients trust in our own brands, harnessing a long-term relationship with you and Lunn’s.
• Actively use our CRM (Customer Relationship Management) to continuously elevate our client journey.

Area of Responsibility: Client Experience

• Support your clients to create their special moments through your exceptional customer service.

• Deal effectively and efficiently with all aspects of clients’ enquiries from those that know exactly what they want to those that need a little help.

Area of Responsibility: Working Within a Team

• Attend all training programmes as part of your role to continue to support your learning and growth, developing yourself both personally and professionally to be the best version of you.

• Work as part of the Lunn’s store team to build and maintain exceptional, knowledgeable teams.

Area of Responsibility: Continual Improvement

• Preserve the product that is in store, ensuring that your showroom and displays are always pristine.

• Review and suggest ways of continually improving the Lunn’s Flagship Store.

Essential

• GCSE English and Maths C grade or above (or equivalent).
• Minimum of 2 year of sales experience in a customer facing role.
• Excellent communication skills.
• Flexibility regarding hours of work.

Desirable

• Retail experience in jewellery or watches
• Retail experience in Luxury/premium brands/services.

To Apply, please visit: Sales Professional – Lunn's Jewellers